Privacy Policy

This document governs the use of the Super Smile website and services.

Article 1: Our Commitment to Your Privacy

1.1. Super Smile is committed to protecting your privacy in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This policy outlines how we collect, use, disclose, and secure your personal and sensitive information.

Article 2: Information We Collect

2.1. We collect information that is reasonably necessary to provide our services, including:

Personal Information: Name, address, contact details, date of birth.

Financial Information: Details about your financial circumstances as required by the ATO application.

Sensitive Health Information: Medical and dental reports detailing your condition and proposed treatment.

Article 3: Use and Disclosure of Information

3.1. Purpose of Use: Your information is used exclusively to assess your eligibility, prepare your application, and manage the process on your behalf.

3.2. Consent to Disclose: By accepting our Terms and engaging our services, you provide your express consent for Super Smile to disclose your personal and sensitive information to the following parties for the sole purpose of facilitating your application:

(a) Your nominated dental and/or medical practitioners.

(b) The Australian Taxation Office (ATO).

(c) Your nominated superannuation fund(s).

(d) Any other government body directly involved in the application process.

3.3. We will not use or disclose your information for any other purpose, such as direct marketing, without your explicit prior consent.

Article 4: Data Security and Retention

4.1. Security Measures: We employ robust physical, administrative, and technical security measures to protect your information from unauthorized access, loss, or misuse.

4.2. Data Retention: We will take reasonable steps to destroy or permanently de-identify your personal information once it is no longer required for legal or business purposes.

Article 5: Your Rights

5.1. Access and Correction: You have the right to request access to the information we hold about you and to request that any inaccuracies be corrected. Please submit such requests in writing.